Shipping charges are different for regular purchase and one-time purchase.
The first delivery: Parcel delivery service (Pouch: free of charge/ Bottle: shipping fee 500yen)
The second delivery and thereafter: mail delivery service (Pouch: free of charge/ Bottle: shipping fee 500yen)
When three or more goods are shipped at one time, we will deliver them by parcel delivery service from the second delivery free of charge as well.
Parcel delivery service (Pouch:380 yen will be charged. Currently, free of charge. Bottle: shipping fee 500yen)
We will ship the ordered goods after confirming the completion of the ordering procedure.
We only send our goods to addresses in Japan.
You cannot change the shipping address after the completion of shipping preparations.
If you cannot conduct the procedure for cash on delivery and refuse to receive the goods at your convenience, we will demand a shipping charge.
Points to note on delivery
We ask for your kind understanding if we cannot deliver the goods on your preferred date of delivery.
We may demand an additional shipping charge if the shipping address is in a remote island or a certain area. For details, inquire with us.
Mail delivery service
In mail delivery service, the envelope contained the ordered goods is dropped in your mailbox.
Because the envelope is dropped into your mailbox, you cannot use cash on delivery or designate the date and time of delivery.
The delivery may take about one week after the email that informs you of completion of shipping preparations. We ask for your kind understanding.
You can purchase up to two pieces of goods due to the size limitation of mail delivery service.
Some areas are not covered by the mail delivery service.
The cargo tracking system of Sagawa Express is not available for mail delivery service. Please make a call to the nearest sales office directly. (please let them know the tracking numbers shown in the shipping completion mail.)
Delivery date of regular purchase for mail delivery service
Delivery date is approximate. We ask for your kind understanding.
Please be advised that the content of this site may change without prior notice.